At Yorkshire Creamery, we are 100% committed to protecting the privacy and security of our customers and site visitors. Our team members are customers themselves – so we totally appreciate and respect how important privacy is.
For all our services, the data controller – the company that’s responsible for your privacy – Wensleydale Creamery ( trading name of Dairy Crest Limited).
Please note that we will only use your data to increase your experience. We will protect your data like it’s our own and we will always speak your language – no nonsense and no surprises. The typical Yorkshire way!
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
You have a lot of rights relating to your personal information:
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the The Yorkshire Creamery or other Yorkshire Creamery services, so that you are able to review the changes before you continue to use Yorkshire Creamery.
What are cookies?
Cookies are files that store information on your computer, smartphone or other electronic devices to ensure that the Website works correctly to give you the best possible experience. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website; we can tailor the Website around your preferences and measure the usability of the Website.
Below is a list of the cookies we use on the Website and what they are used for:
|ARRAffinity||yorkshirecreamery.com||Session||This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.|
|ARRAffinitySameSite||yorkshirecreamery.com||Session||When using Microsoft Azure as a hosting platform and enabling load balancing, this cookie ensures that requests from one visitor browsing session are always handled by the same server in the cluster.|
|_ga||yorkshirecreamery.com||2 years||This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.|
|_gid||yorkshirecreamery.com||1 day||This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track pageviews.|
|apbct_, ct_, wordpress_apbct_antibot||yorkshirecreamery.com||Session||CleanTalk–Used to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site.|
|apbct_site_referer||yorkshirecreamery.com||3 Days||CleanTalk–Used to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site.|
|apbct_urls||yorkshirecreamery.com||3 Days||CleanTalk–Used to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site.|
How to change your cookie preferences
You can change your cookie preferences at any time via the cookie settings tab.
Alternatively, you can find out how to manage cookies on popular browsers via the links below:
Please note, if you remove necessary cookies, this will impact how the Website functions.
We always want to hear from our customers (especially if you feel we could do better…or if you love a certain cheese!).
You can contact us by calling 01969 667664 or use the contact us form on our website. Or if you’d like to, you can write to us at:
Yorkshire Creamery, Gayle Lane, Hawes, Wensleydale, North Yorkshire DL8 3RN